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QUALITY, QUALITY MANAGEMENT AND QUALITY ASSURANCE IN HIGHER EDUCATION

QUALITY, QUALITY MANAGEMENT AND QUALITY ASSURANCE IN HIGHER EDUCATION

Nguyen Trung Thanh nguyentrungthanh271080@yahoo.com National University of Civil Engineering 55 Giai Phong, Hai Ba Trung district, Hanoi, Vietnam
Summary: 
According to the current trend, universities are aiming to train global students, graduates can work in Vietnam, in Asian countries or even all over the world. The fact that universities are paying attention to Quality and Quality Management as well as Quality Assurance, then applying to their institutions is particularly important in the period of international integration of the Education and Training system in Vietnam.
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Keywords: 
quality
quality management
Quality assurance
higher education
Refers: 

[1] Nguyễn Tiến Hùng, (2014), Quản lí chất lượng trong giáo dục, NXB Quốc gia Hà Nội.

[2] Pfeffer, N and Coote, A, (1991), Is Qualiti Good for You?, Social Policy Paper, No 5, Institute of Public Policy Research, London

[3] Osanna, P. H.; Durakbasa, N. M.; Hornikova, A.; and Gabko, P., (2008), Qualiti Management and Qualiti Assurance for Academic Education, TU - Wien - Viena Universiti of Technology

[4] Sallis, E., (2002), Total Qualiti Management in Education, KOGAN PAGE.

[5] Sherr, Lawrence and Teeter, Deborah (eds), (1991), Total Quality Management in Higher Education, Jossey-Bass, San Francisco.

[6] Becket, N & Brookes, M, (2006), Evaluating Quality Mangement in University Department, Quality Assurance in Education.

[7] Kaufman, R., (1988), Preparing useful performance indicators, Training & Development Journal, 42(9), 80- 83.

[8] EFQM Excellence Model, (2013), EFQM

[9] AUN-BOT, (2008), the 9th Meeting in Bangkok under the theme “Workshop on AUN-QA Alliance”, Thailand

Journal: 
No. 15, March 2019

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