EXCELLENCE IN INTERNAL QUALITY ASSURANCE: INTERNATIONAL EXPERIENCE AND LESSONS LEARNED FOR VIETNAM

EXCELLENCE IN INTERNAL QUALITY ASSURANCE: INTERNATIONAL EXPERIENCE AND LESSONS LEARNED FOR VIETNAM

Pham Thi Tuyet Nhung pttnhung.hufl@hueuni.edu.vn University of Foreign Languages, Hue Unviersity 57 Nguyen Khoa Chiem, Hue City-Vietnam
Hoang Thuy Nga htnga@moet.gov.vn University of Foreign Languages, Hue Unviersity 57 Nguyen Khoa Chiem, Hue City-Vietnam
Nguyen Thi Thu Thuy nttthuy@moet.gov.vn Ministry of Education and Training 35 Dai Co Viet, Hai Ba Trung st, Ha Noi, Vietnam
Summary: 
The quality assurance system in Vietnamese higher education inludes three major components: external quality assurance, internal quality assurance, and quality accreditation. In order to prepare well for accreditation, higher education institutions need to build up their internal quality assurance models based on the guidelines of Ministry of Education and Training as well as the accreditation standards oriented by Asian University Network (AUN). A large number of international higher education institutions often integrate best practices into internal quality assurance models to make the internal quality assurance effectively. The AUN internal quality assurance models represents the fundamental elements in its process but does not integrate the best practices in the models. This research analyzes the excellent quality assurance models in the American Excellence in internal quality assurance and make some suggestions for Vietnamese higher education institutions to integrate the best practices to the current model, supporting the internal quality assurance process toward quality continuous improvement.
Keywords: 
Excellence in internal quality assurance
higher education
quality continuous improvement
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