FACTORS AFFECTING DIGITAL COMPETENCE DEVELOPMENT AMONG  MANAGEMENT PERSONNEL IN GENERAL EDUCATION INSTITUTIONS

Nguyen Thi Yen Phuong; Pham Thi Huyen; Vu Thi Mai Huong

Nguyen Thi Yen Phuong*	nguyenyenphuong.271268@gmail.com	VNU University of Education, Vietnam National University, Hanoi 144 Xuan Thuy, Cau Giay ward, Hanoi, Vietnam
Vu Thi Mai Huong	huongvtm@hnue.edu.vn	HNUE School of Educational Sciences, Hanoi National University of Education 136 Xuan Thuy, Cau Giay ward, Hanoi, Vietnam
Pham Thi Huyen	huyenphamst1975@gmail.com	Son Tay Gifted School, Hanoi 57 Den Va street, Son Tay ward, Hanoi, Vietnam

Summary:

This paper focuses on clarifying the factors influencing the digital competence development among management personnel in general education institutions in the context of educational digital transformation in Vietnam. Based on a review of international theoretical frameworks and studies (such as DigComp/DigCompEdu and UNESCO) and the domestic policy landscape (such as the National Digital Transformation Program and the Education and Training Sector Digital Transformation Strategy), the paper affirms that digital competence is a core competence enabling the shift from traditional administrative management to digital governance, data driven decision-making, innovation leadership, and digital culture cultivation in school. The analysis results indicate that the development of digital competence among educational managers is influenced by multiple, interrelated factors, grouped into five main categories: 1) Individual factors; 2) Organizational and school factors; 3) Policy and institutional factors; 4) Technology and job-related requirements; 5) Professional development and lifelong learning. The paper concludes that coordinated and systematic integration of these factors will enable educational managers to become effective “digital transformation leaders,” thereby contributing to the development of smart, efficient, and human-centered schools in the era of digital education.

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Keywords:

Digital competence

educational management personnel

digital transformation leaders

general education.

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Journal:

No. 3, March 2026

VIETNAM JOURNAL OF EDUCATIONAL SCIENCES

THE VIETNAM NATIONAL INSTITUTE OF EDUCATIONAL SCIENCES

FACTORS AFFECTING DIGITAL COMPETENCE DEVELOPMENT AMONG MANAGEMENT PERSONNEL IN GENERAL EDUCATION INSTITUTIONS